Frequently Asked Questions
FAQs from Property Owners
We’re glad to answer any questions you might have. Here are some of the most frequently asked questions.
What types of properties does Rock Point manage, and in what areas?
Can I switch from my current property management company?
How much money do I have to pay up front when I hire Rock Point?
Do you screen applicants before renting to them?
Do you keep an eye on my property during the lease term?
Yes we do. We conduct “eyes on” semiannual inspections of every property we manage as part of our preventive maintenance program. This allows us to assure that there are no developing physical issues with the building and that the tenant is keeping it clean and has no unauthorized occupants or pets.
What if a tenant doesn’t pay rent?
How much does Rock Point charge as a monthly management fee?
Our standard management fee is 10%. The fee is reduced to 8% if a house rents for $1,500 or more or if the owner brings us a portfolio of five or more rental units. Lower-income properties that require more intensive management may have higher rates.
How much do you charge for maintenance services?
Still have questions? Ask us here.
“They’ve been managing my duplex for almost a year and I’ve been happy with their service. They’ve taken care of absolutely everything which is great because I travel a lot for work and don’t have time to do it myself.”