Tenants

Our Tenant Services

We want to help you find the perfect place to live and then make sure it continues to be a place you’ll love to call “home” for years to come! At Rock Point, we believe that serving our tenants well is the best way to serve our property owners.

We promise to:

  • Handle your rent payments and accounting carefully.
  • Provide needed maintenance promptly and correctly.
  • Always listen, answer your questions, and treat you with respect.
  • Make you want to renew your lease year after year!

Our staff members are available to answer questions or address concerns in person or over the phone, but for your convenience we also offer our Tenant Portal with access to our online services. Through the portal you can:

Apply to rent a unit online

Pay your rent online, safely and securely

View your account balance, charges, and payments

Download your lease agreement and other important documents

Submit a maintenance request online

Phone

423-752-0709

Office hours

9-5 Monday-Friday

Mailing Address

PO Box 2460
Chattanooga, TN 37409

Office Address

6222 Ringgold Road
Chattanooga, TN 37412