Our Tenant Services
We want to help you find the perfect place to live and then make sure it continues to be a place you’ll love to call “home” for years to come! At Rock Point, we believe that serving our tenants well is the best way to serve our property owners.
We promise to:
- Handle your rent payments and accounting carefully.
- Provide needed maintenance promptly and correctly.
- Always listen, answer your questions, and treat you with respect.
- Make you want to renew your lease year after year!
“We have had a great experience with Rock Point! They have been very responsive to any problems we have had.”–J.S., GA
“As a tenant, I could not be more pleased with Rock Point & more specifically, Wanda Chubbs! She has been my contact for any situation. She has provided a prompt response to questions and/or needed repairs. Whether you are a homeowner or tenant, you will receive excellent service from these folks. I have not been disappointed yet!”-L.M., TN
Our staff members are available to answer questions or address concerns in person or over the phone, but for your convenience we also offer our Tenant Portal with access to our online services. Through the portal you can:
Apply to rent a unit online
Pay your rent online, safely and securely
View your account balance, charges, and payments
Download your lease agreement and other important documents
Submit a maintenance request online
Below are links to a number of resources and community services of interest to our tenants.
Electric service in Catoosa and Walker Counties in Georgia: North Georgia Electric Membership Corp., 706-866-2231
Water in Catoosa Co., GA: Catoosa Utility District Authority , 706-937-4121
Water in Walker County, GA: Walker Co. Water & Sewage Auth. 706-820-1455